Job Position: Administrative Assistant (Re-advertised)

Purpose of the Job: Providing support to the head of the department and other employees by carrying out clerical, office management, customer service and other related tasks in a quality and efficient manner so that the relations between the organization and customers are positive and effective.

Essential Functions:

• Receiving and distributing messages;
• Creating and periodically updating records;
• Periodic monitoring of office supplies and control of shortages;
• Solve office-related problems (including those under the office) and respond to questions or issues;
• Perform office tasks, such as filing, preparing reports and documents for presentations, arranging meetings, and requesting/ordering adequate supplies;
• Liaison with internal and external customers;
• Facilitate travel arrangements, such as flights, cars, and hotel and restaurant reservations;
• Conduct telephone, email and postal communications in a professional manner;

• Perform other duties as required.

Qualification: BA/Diploma Administrative Office Management/ Secretarial Science and Office    Management or any other related fields.

Experience: 1/One/|3/Three/years of relevant experience preferably in banking industry.

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Branch Manager Grade – I

Purpose of the Job: To achieve sustainable growth and profitability of the Bank through cross selling the Bank’s products & services; acquiring & retaining customers, improving customer services and building strong customer relationships to maximize resources mobilization efforts; managing overall retail banking operations at the assigned branch.

Generic Functions:

• Prepare /review work plans / budgets  of the branch and monitor its execution;
• Embody  the bank’s good culture & corporate image ;
• Demonstrate the Bank’s code of conduct, ascertain that subordinates abide by same and manage disciplinary concerns;
• Provide services as per the service level agreement , follow- up & monitor subordinates to do the same ;
• Contribute to the bank’s profitability as per the target set;
• Mentor and coach  subordinates towards effective career development;

Specific Functions:

• Plan and lead the enhancement of the resource mobilization activity of the branch by organizing and effectively coordinating the branch workforce;
• Aggressively engage in marketing and promotional activities by communicating with customers about the products and services available in the bank;
• summary accounts of the branch and apply strict follow-up on controllable expenses;
• Ensure that transactions are authorized immediately and end-of-business cycle processes are done on a timely basis.

Qualification: BA in Banking & Finance/ Accounting/ Business Administration/ Economics/ Management or any other related fields.

Experience: 7 years of relevant experience in the Banking Industry of which 1 year as Assistant Branch Manager/CSM or Relationship Manager or 7 years of relevant banking experience of which at least 2 years as Senior Officer in banking operation position.

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Credit Information Officer

Purpose of the Job: To maintain and safeguard credit files and secure documentation.

Generic Functions:

• Ensures that Credit information management of the Bank with regards to training of the information users, user rights grant and administration, utilization of the credit information system of NBE and NBE batch update activities are being carried out as per the data Standardization Manual and Data Submission Specification of requirement of NBE.

Specific Functions:

• Ensures that the Bank has received consent from the applicant and his/her guarantor to share and access their credit information maintained with the Credit Reference System
• Maintains, administers, and updates credit and credit related data of the Bank in an accurate and timely manner.
• Receives and responds to credit information inquiry from credit process performers
• Perform other duties as required.

Qualification: BA in Accounting/ Management/Economics/Business Administration or related fields.

Experience: Three/3 years’ of banking experience in credit area preferably a minimum of one year on Credit Information area.

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Customer Service Executive-II

Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.

Generic Functions:

• Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community;
• Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance;
• Provide services as per the service level agreement;
• Contribute to the bank’s profitability as per the target set;
• Engage in teamwork, collaboration, and transparency work practices
• Adhere to internal control system and risk management program of the Bank;

Specific Functions:

• Engage and perform customer recruitment and account opening activities

• Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager;
• Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault;
• Receive or dispatch consignment of cash from/ to the Treasury;
• Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
• Retrieve customer signatures, pictures and verify customers,
• Perform other duties as required.

Qualification: BA in Banking & Finance/ Accounting/ Business Administration/ Economics/ Management or any other related fields.

Experience: 1 year of experience in banking operation as CSO, CSR, CSE, or related position

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Junior Portfolio Management officer

Purpose of the Job: To support the efforts of enhancing the quality of the Bank’s loan portfolio and the effectiveness of credit decision making by availing up-to-date credit information.

Generic Functions:

• Provide the required assistance in all activities of the work unit;
• Properly maintain important files/records and avail when required;
• Engage in teamwork, collaboration, and transparency work practices;
• Adhere to internal control system and risk management program of the Bank;
• Participate in developing, reviewing and implementing policies & procedures, plan /budget, Performance report of the division;

Specific Functions:

• Assist in the timely & accurate classification of loans and advances and follow up the adequacy of provision set aside;
• Periodically calculate provisioning for loans and advances and prepare reports therein;
• Participate in the preparation of loan portfolio status reports;
• Undertake continuous credit monitoring and follow up activities;
• Maintain and avail relevant data/research/appraisal reports, and written- off loans for the consumption of credit analysis;
• Perform other duties as required

Qualification: BA in Management, Business Management, Economics, Business Administration, and any other related fields.

Experience: One/1 year of relevant banking experience.

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Messenger & Cleaner - I

Purpose of the Job: To securely delivers packages, documents, written and verbal messages and other items to intended location or recipient timely and appropriate manner and support the customer service process of the bank by keeping the work places clean and make it attractive for staffs and customers.

Essential Functions:

• Securely delivers packages, documents, written and verbal messages, and other items to the intended location or recipient promptly.
• Protects the confidentiality of information and documents
• Performs other related duties as assigned.

   Qualification: Grade 10th /12th Complete

   Experience: Two/2 years of relevant experience.

   Age: Between 18 - 35

• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Reward and Employee Service Officer

Purpose of the Job: To incentivize workforce, raise the moral and level of satisfaction of outstanding performers, create enthusiasm, interest and innovation in work among employees, promote the culture of acknowledgment and manage employee benefit services including insurance, leaves, safety, health, working conditions and other employee services.

Generic Functions:

• Participate in developing, reviewing and implementing policies & procedures, plan /budget, performance report of the division;
• Provide services as per the service level agreement;
• Contribute to the bank’s profitability as per the target set;
• Engage in teamwork, collaboration, and transparency work practices;
• Adhere to internal control system and risk management program of the Bank

Specific Functions:

• Participate in the development the reward, recognition, incentive, and benefit package of the bank
• Provide overall expertise in all aspects of reward and employee service to sustain a high-performance work culture which attracts and engages necessary talent;
• Provide employee benefits programs such as insurance, leaves, safety, health working conditions and other employee services and keep records safe;
• Collect and compile relevant data to develop comprehensive rewards programs that are competitive and cost-effective for the bank.
• Handles payments, benefits and various requests of employees;
• Handle other related duties as may be required.

Qualification: BA   in   Management/ Business Management/ Public Administration or any other related fields

Experience: 3 years of relevant banking experience of which one/1 year on officer position.

NB:

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Senior Customer Service Officer-Cash

Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.

Generic Functions:

• Enhance the strong business relationship with customers and cross sell the bank’s positive   image to the community;
• Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
• Demonstrate the Bank’s code of conduct at work places and time to be abide by the bank’s organizational culture
• Provide services as per the service level agreement;
• Contribute to the bank’s profitability as per the target set;
• Engage in teamwork, collaboration, and transparency work practices
• Adhere to internal control system and risk management program of the Bank;

Specific Functions:

• Engage and perform customer recruitment and account opening activities
• Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager;
• Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault;
• Receive or dispatch consignment of cash from/ to the Treasury;
• Distribute cash to the Customer Service Executives in the morning and during working hours;
• Authorizes transfer of cash from Vault to Cash and from Cash to Vault;
• Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
• Retrieve customer signatures, pictures and verify customers,
• Perform other duties as required.

Qualification: BA in Banking & Finance/ Accounting/ Business Administration/ Economics/ Management or any other related fields.

Experience: 3 years of experience in banking operation as CSO, CSR, CSE or related position.

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Security Guard-I (Male)

Purpose of the Job: To support the Bank’s operation through maintaining safety and security of the organization and its personnel, and ensuring secured customer services with welcoming environment.

Generic Functions:

• Patrolling and securing the area and ensuring the protection of properties and facilities
• Protecting the company's assets relative to theft, assault, fire, and other safety issues
• Report any suspicious behaviors and happenings
• Performs other related duties as assigned.

Specific Functions:

• Avert inventory losses by reporting missing items, inconsistencies and damaged property;
• Use radio or other communication devices in a clear and concise manner, if appropriate;
• Prepare written reports of daily activities, observations and incidents;
• Keep an eye on the entrance and exit to prevent theft and ensure workplace security;
• Handle other related duties as may be required.

Qualification: 10th/12th Grade Complete

Experience: two/2 years of relevant experience in Military/Police service

Age: Between 25-50

• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position: Security Guard-I (Female)

Purpose of the Job: To support the Bank’s operation through maintaining safety and security of the organization and its personnel, and ensuring secured customer services with welcoming environment.

Generic Functions:

• Patrolling and securing the area and ensuring the protection of properties and facilities
• Authorize entrance of people and vehicles
• Report any suspicious behaviors and happenings

Specific Functions:

• Avert inventory losses by reporting missing items, inconsistencies and damaged property;
• Use radio or other communication devices in a clear and concise manner, if appropriate;
• Prepare written reports of daily activities, observations and incidents;
• Handle other related duties as may be required

Qualification: 10^th/12^thGrade Complete

Experience: two/2 years of relevant experience in Military/Police service

OR

Qualification: 8^th Grade Complete

Experience: four/4 years of experience as a lady searcher

Age: Between 25-50

• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023

Job Position Senior Portfolio Management officer

Purpose of the Job: To enhance the quality of the Bank’s loan portfolio and the effectiveness of credit decision making by ensuring accurate loan provisioning and availability of up-to-date credit information for all appropriate stakeholders

Generic Functions:

• Take up the roles of the Division Manager in his/her absence;
• Actively participate in developing, reviewing and implementing policies & procedures, plan /budget of the division;
• Mentor  and enable staffs below his /grades towards achieving their effective performance;
• Demonstrate the Bank’s code of conduct; embody the bank’s good culture and corporate image to the public;
• Engage in teamwork, collaboration, and transparency work practices;

Specific Functions:

• Prepare timely & accurate classification of loans and advances and ensure the adequacy of provision set aside;
• Conduct thorough analysis based on data from various pertinent sources so as to ensure maintenance of balanced credit concentration across different sectors, geographical areas, maturities and product types based on the risk appetites/ tolerance limit of the bank;
• Maintain and avail relevant data/research/appraisal reports, and written- off loans for the consumption of credit analysis;

Qualification: BA in Business Management/Accounting/ Economics/ Business Administration/ Finance/Marketing Management or any other related fields.

Experience: Five/5 years of Banking experience two/2 years on officer position.

• Female applicants are highly encouraged
• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post

Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days from December 7, 2023 to December 11, 2023